When it comes to communication styles, everybody has different preferences for how they communicate and how they wish to be communicated to. But when we really drill in, all of these preferences are really fall in to 4 areas.

Wouldn’t it be a powerful communication tool to understand your preferences and how to recognize those preferences in others? Would it help you communicate better with clients? With your team? With anybody you have a relationship?

DISC was developed from the William Moulton Marston. In his book “Emotions of Normal People” published in 1928, he defined 4 quadrants of predictable traits: Dominance, Influence, Steadiness, and Compliance. At CSG, we use a methodology and assessments developed by and for the John Maxwell Team to help individuals and team improve their communication skills through DISC.

Sign up for a DISC assessment and 31 page communication plan. For a deeper dive into how to implement what this tells you about your communications preferences, sign up for a 1 hour communication style consultation.

Order an Assessment


As a D, you aspire for those with whom you work to have an immediate result so they are aligned more closely with you.

You tend to provide an opportunity for a “small win” so they feel content and look to you for further leadership.

Be sure to inspire and not intimidate, and you will move into your key strengths.


As an I, you have a natural ability to relate. You are great at making contact with people and initiating relationships.

This is a key strength.

Be sure to have systems or support in place to ensure timely and effective follow-through to position yourself for true success.




As an S, you make sure a group is relaxed and comfortable.

Mediating problems is also one of your key strengths.

Your ability to be transparent and authentic with people resonates best with them.


As a C, you have the ability to create order, and that is a key strength that many individuals and companies want and need.

Lean into this key strength as you execute, remembering you can always go back and make it better.

The key is creating and executing the plan, while tweaking along the way.